Terms of Service

Effective Date: June 12, 2026  |  Last Updated: June 12, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Starbird Chicken ("Company," "we," "us," or "our"), governing your access to and use of the website located at starbirdtasty.rest (the "Website"), as well as any related mobile applications, online ordering platforms, loyalty programs, promotional materials, and other digital or physical services provided by Starbird Chicken (collectively, the "Services").

By visiting the Website, placing an order, creating an account, signing up for a loyalty program, subscribing to marketing communications, or otherwise engaging with any of our Services, you expressly agree to these Terms in their entirety. If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, and references to "you" shall include that entity.

You must be at least thirteen (13) years of age to use this Website. Users under the age of eighteen (18) must have the consent and supervision of a parent or legal guardian. By using our Services, you represent that you meet these age requirements.

We reserve the right to update, modify, or replace these Terms at any time. Continued use of the Website or Services after any such changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

2. Description of Services

Starbird Chicken is a food service business operating in the United States, offering premium quality chicken-based food products and related culinary offerings. Our Services include, but are not limited to, the following:

• Online Ordering: Customers may place food orders through our Website or affiliated third-party platforms for pickup or delivery.
• Menu Information: We provide detailed information about our food items, nutritional content, allergen disclosures, ingredients, and pricing through our Website.
• Loyalty and Rewards Programs: We may offer a customer loyalty or rewards program allowing eligible users to earn and redeem points, discounts, or promotional offers.
• Catering Services: We may offer catering packages for events, corporate functions, and private gatherings, subject to availability and separate catering agreements.
• Promotional Offers and Coupons: From time to time, we may provide promotional discounts, limited-time offers, digital coupons, or special deals through our Website and marketing channels.
• Customer Support: We provide customer support via email and phone to assist with orders, concerns, feedback, and general inquiries.
• Email and SMS Marketing: With your consent, we may send you promotional communications, newsletters, and updates about new menu items, special events, or offers.

We reserve the right to modify, suspend, discontinue, or expand any aspect of our Services at any time without prior notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of Services.

All food products offered are subject to availability. Menu items, prices, and availability may vary by location and are subject to change without notice. Images of food products displayed on the Website are for illustrative purposes only and may differ from the actual product delivered or served.

3. User Obligations and Prohibited Activities

3.1 User Responsibilities

As a user of our Website and Services, you agree to:

• Provide accurate, current, and complete information when creating an account, placing an order, or communicating with us.
• Maintain the confidentiality of your account credentials and notify us immediately of any unauthorized use of your account.
• Use the Website and Services only for lawful purposes and in accordance with these Terms.
• Comply with all applicable federal, state, and local laws and regulations in connection with your use of the Services.
• Keep your contact information updated to ensure timely communications regarding your orders and account.
• Review all allergen and nutritional information before placing an order if you have dietary restrictions, allergies, or medical conditions that may be affected by the consumption of certain food items.

3.2 Prohibited Activities

You agree that you will NOT engage in any of the following activities:

• Using the Website or Services for any fraudulent, misleading, deceptive, or illegal purpose.
• Attempting to gain unauthorized access to any part of the Website, server, database, or computer system connected to the Website.
• Transmitting any viruses, malware, spyware, ransomware, or other harmful code through the Website.
• Engaging in any automated data collection activities such as scraping, crawling, harvesting, or data mining without our express written consent.
• Placing fraudulent, false, or duplicate orders with no intent to complete payment or receive the product.
• Abusing, harassing, threatening, or intimidating our employees, delivery partners, or other users.
• Posting or transmitting any content that is defamatory, obscene, offensive, hateful, or otherwise objectionable.
• Using another person's identity or account credentials without authorization.
• Attempting to reverse engineer, decompile, disassemble, or otherwise derive the source code of any software associated with our Website or Services.
• Reproducing, duplicating, copying, selling, reselling, or exploiting any portion of the Website or Services without our express written permission.
• Interfering with or disrupting the integrity, performance, or availability of the Website or connected infrastructure.
• Using our trademarks, logos, or branding materials without prior written authorization.
• Circumventing or attempting to circumvent any security features, content filters, or access controls of the Website.

We reserve the right to investigate any suspected violations of these Terms and to take appropriate legal action, including but not limited to, suspending or terminating your account, reporting violations to law enforcement, and seeking injunctive or monetary relief.

4. Account Registration and Security

Certain features of our Website and Services may require you to register for an account. When registering, you agree to provide truthful and accurate information and to update such information as necessary. You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.

We reserve the right to refuse registration, cancel accounts, or remove or edit content at our sole discretion. You may not transfer or assign your account to any other person or entity without our prior written consent.

In the event of any suspected unauthorized use of your account or any other breach of security, you must notify us immediately at [email protected]. We will not be liable for any loss or damage arising from your failure to adequately safeguard your account information.

5. Ordering, Payment, and Pricing Terms

5.1 Placing Orders

By placing an order through our Website or any affiliated platform, you represent that you are legally authorized to use the payment method provided and that the information you submit is accurate and complete. All orders are subject to acceptance and confirmation by Starbird Chicken. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders that appear to be placed fraudulently or in violation of these Terms.

5.2 Pricing and Taxes

All prices listed on our Website are in United States Dollars (USD) and are subject to change without notice. Prices shown do not include applicable federal, state, or local sales taxes unless expressly stated. You are responsible for paying all applicable taxes associated with your order. Final pricing, including applicable taxes and fees, will be displayed at checkout before you confirm your order.

5.3 Payment Methods

We accept various forms of payment, which may include major credit cards, debit cards, and digital payment platforms as displayed at checkout. By submitting payment information, you authorize us to charge the applicable amount to your designated payment method. All payment processing is subject to the terms and conditions of your payment provider.

5.4 Refunds and Cancellations

Due to the perishable nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you experience an issue with your order — such as receiving incorrect items, a missing item, or a product quality concern — please contact us within twenty-four (24) hours of receiving your order at [email protected]. We will review each claim on a case-by-case basis and may, at our sole discretion, offer a replacement, store credit, or partial refund.

5.5 Loyalty Program Terms

If we offer a loyalty or rewards program, participation is subject to additional program-specific terms and conditions. Points and rewards have no cash value, are non-transferable, and may expire in accordance with program rules. We reserve the right to modify, suspend, or terminate any loyalty or rewards program at any time.

6. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, digital downloads, data compilations, software, and the compilation and arrangement of all such materials (collectively, "Content"), is the exclusive property of Starbird Chicken or its content suppliers and is protected by United States and international intellectual property laws, including copyright, trademark, trade dress, and patent laws.

The Starbird Chicken name, logo, trade dress, and all related marks, names, and slogans are trademarks or registered trademarks of Starbird Chicken in the United States and other jurisdictions. You may not use any of our trademarks without our prior written permission. All other trademarks, product names, and company names or logos mentioned on the Website are the property of their respective owners.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for your personal, non-commercial use in connection with using our Services. This license does not include the right to:

• Reproduce, distribute, publicly display, or publicly perform any Content.
• Modify or create derivative works from any Content.
• Use any Content for commercial purposes without our express written consent.
• Remove or alter any copyright, trademark, or other proprietary notices from any Content.

Any unauthorized use of our intellectual property may result in termination of your access to our Services and may subject you to civil and criminal liability under applicable law.

7. Disclaimers and "As-Is" Basis

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. STARBIRD CHICKEN EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
• WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, RELIABILITY, OR TIMELINESS OF ANY CONTENT ON THE WEBSITE.
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.

We do not warrant that the food products described on our Website will meet your specific dietary needs, preferences, or health requirements. All nutritional information, allergen disclosures, and ingredient lists provided on our Website are for general informational purposes only and should not be relied upon as a substitute for professional medical or nutritional advice. Customers with severe food allergies are strongly encouraged to contact us directly before placing an order.

We do not endorse or assume responsibility for any third-party services, platforms, or delivery providers that may be used in connection with the fulfillment of your orders.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, INCLUDING THE FEDERAL TRADE COMMISSION ACT AND ALL RELEVANT STATE CONSUMER PROTECTION STATUTES, STARBIRD CHICKEN, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE WEBSITE OR SERVICES.
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES.
• DAMAGES RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA.
• DAMAGES CAUSED BY THIRD-PARTY CONDUCT, INCLUDING DELIVERY PARTNERS, PAYMENT PROCESSORS, OR OTHER VENDORS.
• DAMAGES ARISING FROM FOOD ALLERGIC REACTIONS WHERE ALLERGEN INFORMATION WAS MADE REASONABLY AVAILABLE.

IN NO EVENT SHALL OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO STARBIRD CHICKEN IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability, so some of the above limitations may not apply to you. In such jurisdictions, our liability shall be limited to the greatest extent permitted by law.

9. Indemnification

You agree to defend, indemnify, and hold harmless Starbird Chicken and its respective officers, directors, shareholders, employees, contractors, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to:

• Your violation of these Terms or any applicable law or regulation.
• Your use or misuse of the Website or Services.
• Your violation of any third-party rights, including intellectual property rights or privacy rights.
• Any content or information you submit, post, or transmit through our Website.
• Any fraudulent or unauthorized orders placed under your account.
• Your negligence, willful misconduct, or fraudulent activities.

We reserve the right, at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with us in asserting any available defenses.

10. Food Safety, Allergens, and Health Disclaimer

Starbird Chicken takes food safety seriously and strives to comply with all applicable federal and state food safety regulations, including guidelines issued by the U.S. Food and Drug Administration (FDA) and the U.S. Department of Agriculture (USDA).

Our food products are prepared in facilities that handle common allergens, including but not limited to: peanuts, tree nuts, milk, eggs, wheat/gluten, soy, fish, and shellfish. While we make reasonable efforts to accommodate special dietary requests, we cannot guarantee that any menu item is entirely free from allergens due to the shared nature of our kitchen environments.

Customers with known food allergies, dietary restrictions, or underlying health conditions are strongly encouraged to review our allergen information and consult with a healthcare professional before consuming our products. By placing an order, you acknowledge that you have reviewed available allergen information and assume all risk associated with any adverse reactions.

11. Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to the collection and use of your personal information as described in our Privacy Policy. We comply with all applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) where applicable.

Please review our Privacy Policy available on our Website for complete details on how we handle your data.

12. Third-Party Links and Services

Our Website may contain links to third-party websites, applications, or services, including food delivery platforms, payment processors, and social media networks. These links are provided solely for your convenience. We do not control, endorse, or accept responsibility for any content, privacy practices, or terms of any third-party website or service. Your use of third-party services is subject to their respective terms and privacy policies, and we encourage you to review them carefully.

We shall not be liable for any damages or losses caused by your reliance on information obtained through any third-party website or service linked to or from our Website.

13. Governing Law and Jurisdiction

These Terms and any disputes arising out of or related to them or the Services shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which the relevant Starbird Chicken business location operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising out of or relating to these Terms or the Services shall be brought exclusively in the federal or state courts of competent jurisdiction in the United States. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts.

These Terms and your use of the Website are subject to applicable federal consumer protection laws enforced by the Federal Trade Commission (FTC), including the FTC Act (15 U.S.C. § 41 et seq.), as well as all applicable state consumer protection statutes. Nothing in these Terms shall limit your rights under applicable consumer protection laws that cannot be waived by contract.

14. Dispute Resolution and Arbitration

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first contact Starbird Chicken in writing at [email protected] and provide a detailed description of your dispute. We will use good faith efforts to resolve the issue informally within thirty (30) days of receiving your written notice. If the dispute is not resolved within that period, either party may proceed to formal dispute resolution as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for claims that qualify for small claims court, you and Starbird Chicken agree that any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, or the use of the Services, shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English in the United States. The arbitrator's decision will be final and binding and may be entered as a judgment in any court of competent jurisdiction.

14.3 Class Action Waiver

YOU AND STARBIRD CHICKEN EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, YOU AND STARBIRD CHICKEN each waive any right to a jury trial.

14.4 Exceptions

Notwithstanding the foregoing, either party may seek emergency injunctive or equitable relief from a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party's copyrights, trademarks, trade secrets, patents, or other intellectual property rights.

15. Term and Termination

These Terms are effective from the date you first access or use our Website or Services and shall remain in full force and effect for as long as you continue to use the Website or Services, unless earlier terminated in accordance with these Terms.

We reserve the right, in our sole discretion, to suspend or terminate your access to all or any portion of the Website or Services at any time, with or without notice, for any reason, including but not limited to:

• Violation of these Terms or any applicable law or regulation.
• Fraudulent, abusive, or inappropriate conduct.
• Failure to pay for services or products ordered.
• Requests from law enforcement or government authorities.
• Extended periods of inactivity.
• Technical, security, or operational reasons.

Upon termination, all licenses granted to you under these Terms will immediately cease, and you must immediately discontinue all use of the Website and Services. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to, intellectual property rights, disclaimers, limitations of liability, indemnification, and dispute resolution provisions.

16. Changes to Terms

We reserve the right to modify, update, or revise these Terms at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide notice of significant changes through email notification (if you have provided us with your email address) or through a prominent notice on our Website.

Your continued access to or use of the Website or Services after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must immediately cease using our Website and Services. We encourage you to review these Terms periodically to stay informed of any updates.

17. Severability

If any provision of these Terms is found to be invalid, illegal, unenforceable, or in conflict with applicable law by a court of competent jurisdiction or an arbitrator, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions of these Terms shall continue in full force and effect and shall not be affected by any such invalidity or unenforceability.

The failure of Starbird Chicken to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. A waiver of any breach of any provision of these Terms shall not be deemed a waiver of any subsequent breach of the same or any other provision.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies published by us on the Website, constitute the entire agreement between you and Starbird Chicken with respect to your use of the Website and Services. These Terms supersede all prior or contemporaneous communications, representations, agreements, or understandings, whether written or oral, between you and Starbird Chicken with respect to the subject matter hereof.

No amendment, modification, or waiver of any provision of these Terms shall be effective unless made in writing and signed by an authorized representative of Starbird Chicken.

19. Force Majeure

Starbird Chicken shall not be liable for any failure or delay in performance under these Terms to the extent such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics, epidemics, governmental actions or restrictions, labor disputes or strikes, power failures, telecommunication outages, supply chain disruptions, or civil disturbances. We will use commercially reasonable efforts to resume performance as soon as practicable under the circumstances.

20. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your rights, our Services, or any other matter, please do not hesitate to contact us using the information below:

© 2026 Starbird Chicken. All Rights Reserved. These Terms of Service were last updated on June 12, 2026.